In the LinkedIn Microsoft Lync Server 2010 group, MVP Pat Richard posted a link to the Lync Improvement Suggestions site. From this site, the community can make suggestions for new features in Lync, and can vote on the usefulness. The theory is that great ideas bubble up to the top. The site also shows those ideas that have been completed.
I think this is a super idea. The only downside is the disclaimer at the top of the web site page: “NOT SUPPORTED BY MICROSOFT”. Nevertheless,knowing how good Microsoft is at following sites like this, it would be amazing if they didn’t at least take a look at the popular suggestions. Of course, if you know the current product, many of the popular ideas are not really a surprise: Better response groups, Requests for take control of the client (for the help desk) and many more. Many of these seem ‘obvious’ – we’ll see how many get implemented.