Research company Frost and Sullivan just released a looking forward survey, looking at seven enterprise communications scenes for 2014. The number one theme is the one that really caught my eye: Microsoft Lync will become a more disruptive force in the UC market.
While the report notes that although Lync is a relatively new player in the UC market, Microsoft has been gaining momentum in the last 12 months. Frost and Sullivan also anticipate that the UC Market space will be feeling increased pressure from Microsoft in 2014. Which can only be a good thing for those of us in the Lync space!
There’s a précis of the report available here: http://www.hispanicbusiness.com/2013/11/19/frost_sullivan_seven_enterprise_communications_scenes.htm.